Balanced Scorecard Basics
You will begin this course by learning what the balanced scorecard is and what types of organizations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organization’s mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams.
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Intangible assets (like an organization’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of an organization’s wealth. This course will teach you about the balanced scorecard, which can help you measure all aspects of your organization’s success.